How to forget the network on my device?

On an Android smartphone or tablet



  1. Open the Settings app and tap Network & Internet or Connections. These options may vary depending on which device.
  2. Click the name of the network you are connected to, then click the icon (gear icon) to the right of the network name

The “Network Information” page is displayed.

  1. At the bottom of the page, tap the Forget icon (trash can)
  2. Return to the previous screen and turn off Wi-Fi
  3. Turn Wi-Fi back on, then connect to the network



On an iPhone or iPad


  1. Open Settings, then select Wi-Fi
  2. Then tap the blue “i” next to the Wi-Fi network you are connected to
  3. Tap Forget this network, then confirm
  4. Turn off Wi-Fi
  5. Turn Wi-Fi back on, then connect to the network


On a Windows PC


  1. Click on the Wi-Fi icon at the bottom right of the screen
  2. Right-click the network name, then click Forget
  3. Turn off Wi-Fi
  4. Turn Wi-Fi back on, then connect to the network


On a Mac


  1. Click the Wi-Fi icon in the top bar, then click Wi-Fi Settings
  2. Click on the Advanced button, located at the bottom right
  3. Select the network name to forget, click the (···) button, then select Remove from list
  4. Confirm by clicking Delete
  5. Click OK to confirm your choice
  6. Turn off Wi-Fi
  7. Turn Wi-Fi back on, then connect to the network

Updated on: 10/05/2024

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