🍏 My iPhone / iPad / MacBook keep disconnecting from WiFi
On Apple devices, Wi-Fi Assist is enabled by default and may cause frequent disconnections from the campsite WiFi.
🔄 Why disable it?
When the WiFi signal becomes weak (e.g., inside your accommodation), your iPhone automatically switches to mobile data (4G/5G).
What happens:
- You stay connected to the internet, but via mobile data, not WiFi
- The WiFi network no longer detects activity and disconnects your session to free up bandwidth
- You’ll need to reconnect manually
- You may think you're using WiFi… but you're actually using your data plan!
🛠️ How to turn off Wi-Fi Assist:
- Go to Settings
- Tap Cellular (or Mobile Data)
- Scroll all the way down
- Toggle off Wi-Fi Assist
🔒 Also turn off “Limit IP Tracking”
Still in the WiFi settings:
- Tap the campsite network
- Disable Limit IP Tracking
📖 See the detailed Apple Official Support article for detailed steps.
![Capture Apple support Disable Limit IP Tracking]](https://storage.crisp.chat/users/helpdesk/website/a185a1093d7c6800/screenenglish_10x3t5o.png)
Updated on: 27/07/2025
Thank you!