The mobile network is weak or slow in the campsite, what should I do?
The area in which you are staying may be less well covered by the antenna network of one or more mobile operators.
It is also frequent that the mobile network is totally saturated during the high tourist season. Internet connection is slow, phone calls are disconnected, go straight to voicemail or the sound quality of calls is poor.
These situations are completely beyond our control and that of the campsite** where you are staying. Network coverage is the responsibility of your mobile phone operator, and you should contact them in the event of poor reception or saturation.
We strongly advise you to use the campsite's WiFi connection, to deactivate mobile data on your mobile phone during your stay and to activate calls/SMS via WiFi or to use an instant messaging application over WiFi to communicate.
The WiFi connection is sized and regulated to meet the needs of each connected user. The bandwidth allocated to each device allows the following uses:
- consultation of websites
- access to email and/or instant messaging
- audio and video calls and messages
- access to social networks
- reading streaming content (audio, video) in standard quality
- downloading content from VOD and music platforms
It is also frequent that the mobile network is totally saturated during the high tourist season. Internet connection is slow, phone calls are disconnected, go straight to voicemail or the sound quality of calls is poor.
These situations are completely beyond our control and that of the campsite** where you are staying. Network coverage is the responsibility of your mobile phone operator, and you should contact them in the event of poor reception or saturation.
We strongly advise you to use the campsite's WiFi connection, to deactivate mobile data on your mobile phone during your stay and to activate calls/SMS via WiFi or to use an instant messaging application over WiFi to communicate.
The WiFi connection is sized and regulated to meet the needs of each connected user. The bandwidth allocated to each device allows the following uses:
- consultation of websites
- access to email and/or instant messaging
- audio and video calls and messages
- access to social networks
- reading streaming content (audio, video) in standard quality
- downloading content from VOD and music platforms
Updated on: 24/07/2024
Thank you!