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Payment
Learn how to solve quickly most common online payment issues
I purchased a code online, but did not receive it
If you did not receive a code, the payment was not validated for one of the following reasons: payment not validated IN your banking application; go directly to your application authentication failure (too long delay); bank or credit card not compatible with the 3DS Secure standard; transaction refused by the bank. Any successful payment triggers the automatic sending of a payment receipt by email to the address you indicated in your code request.
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I want to pay online, but I have no Internet connection, what should I do?
When you make a payment request online, the system connects your device to the Internet to complete the payment and validate the transaction in your banking application.
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